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Gutter Vacuum Systems Ltd
2, Mill Cottage, Billingford Road, North Elmham, Dereham
5.0 305 reviews
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Harry Speyer ★★★★★ 3 weeks ago
If only every business was as nice to deal with as this company …. Their customer service is absolutely superb, I even received a call after purchasing my new gutter clearer to make sure I was happy with everything. I’ve purchased a lot of equipment over … More the years, and that’s the first time thats ever happened.
I purchased their Predator Gutter Vacuum, which is brilliant … it’s easy to use, looks great and packs the punch I needed !
I have piece of mind as well knowing should any issues arise with it, they will be easy to deal with, as they genuinely want to help.
For all my gutter needs in the future, I can confidently say that I won’t be going anywhere else !
Very Happy Customer . -
Terry Berry ★★★★★ 4 weeks ago
I was a lucky winner with gvs & won the Panther gutter Vacuum . After joining a live stream on youtube called (SMOUT exterior cleaning for some helpful tips of the trade . i entered the competition & won . Within a few days the gutter vacuum was … More delivered , we was shortly called out for a emergency gutter job & grabbed the gutter vac , the panther handled the job with out a problem using a couple of the Supplied nozzles to fit the different width in guttering made the job a breeze . Lovey bit of kit , thank-you for my gutter vacuum , T.WHITE & SONS salford . -
Jordan Hewitt ★★★★★ 2 months ago
Amazing company! They really helped me out when I had an issue with my hose — got me sorted quickly with a new one. Big thanks to Julie who was incredibly helpful and friendly throughout. Top-notch customer service! -
Nick ★★★★★ 2 months ago
Don't usually leave reviews but I felt the service was exceptional. I needed a scraper blade different to all the standard ones I had. I got in touch and dealt with Ben who managed to confirm the correct one I needed from a photo and scribing I took. … More I ordered it and it arrived next day. Even though my order was small they were extremely helpful and went out of my way and the prompt delivery was amazing. I certainly will be using them again in the future and highly recommend. Thank you -
Rhys williams ★★★★★ 2 months ago
I purchased an XL Pump Box from Gutter Vacuum Systems some time ago. Recently, I’ve been able to put it to good use on various jobs.
Unfortunately, I encountered some issues with the box and the way the pole operated alongside it. A quick call to Gutter … More Vacuum Systems, and Ben was straight on the case! Julia was also brilliant whenever Ben wasn’t available.
Ben was absolutely fantastic, he was determined to help and didn’t simply blame the machine. After some trial and error, and plenty of careful thinking, we not only managed to fix the problem but also identify the root cause.
The issue lasted for two days, with lots of back and forth, including a few video calls (which were extremely helpful, as I could show the problem rather than just describe it, allowing Ben to diagnose the issues much quicker). Each time Ben answered the phone, he was just as motivated and determined to help as he was when I first raised the issue.
The customer care is truly unmatched, they genuinely care, which is rare to find nowadays! Ben and the team were fantastic: knowledgeable, friendly, and thoroughly professional.
I would highly recommend Gutter Vacuum Systems and their products.
I will definitely be using them for all my future exterior cleaning needs, their professionalism and outstanding customer service have truly won me over.
Thanks to Ben and the team, I am now back up and running!